Returns and Exchanges
We offer a full 14-day money back guarantee for all online orders, which covers the full purchase price of the item. If you wish to return the product for any reason this must arranged within 14 days of receipt. Once the item has been returned in the condition it was received in you will receive your refund (please note that due to card processing times it may take 7-10 days to show back in your account). We can arrange for the return of the item for you, we will then deduct the relevant charge from the refund. We will not be responsible for any return postage costs except in the following circumstances.
In the unlikely event that the item arrives damaged we will arrange for collection of the whole item (or damaged part). Once returned to us we will assess the item and if we find the damage has occurred during transit or as a result of a problem during manufacture we will provide a replacement product. This will then be returned to you at no cost.